FAQ’s
Q. How much does it cost to Hire a Bike?
A. Bike hire rates vary:
$50 - $110 half day (4hr) session
$100 - $240 full day (8hr) session
The rates vary depending on what type of bike you are hiring. More details on hire rates and bike models can be found here or book a bike online now for your next off-road adventure NB: We are a cash-free business. Please pay by card.
Q. Can I pay by cash?
A. No, sorry. We are a cash-free business and all purchases must be paid by card. We apologise for any inconvenience this may cause.
Q. Do I need to wear a helmet?
A. Yes, the law requires an Australian Standards Certified helmet to be worn at all times when riding a bike. If you don’t have one, ask our friendly staff for one and any other safety gear you require. Optional protective pad kits are available for hire at $20 per half or full day session.
Q. What should I wear?
A. A good pair of sneakers, shorts and a t-shirt or cycling jersey. Breathable fabrics are the key here because you will get hot quickly!
Q. How long can I hire my bike for?
A. You can hire a bike for a full or half day. Full day session hire is 8 hours and half day session hire is 4 hours. Please arrive 15 minutes before your session time begins so that we can set-up the bike to ensure correct fit.
Session times for half day hire:
9am to 1pm
10am to 2pm
11am to 3pm
12pm to 4pm
12:30pm to 4:30pm
Session times for full day hire:
8:15am to 4:15pm
8:30am to 4:30pm
8:45am to 4:45pm
Q. Can i bring my own pedals?
A. Yes, you can bring your own pedals to fit on our hire bikes. Please arrive 30mins early if you plan on bringing your own pedals so that we have time to swap them over before your session time begins.
Q. What else do I need when collecting my bike?
A. Bring some ID (a current driver’s license is perfect) that we will hold on to while you have the bike and your sense of adventure!
Q. What happens if it is raining on the day I have booked my bike?
A. We will happily re-book you on another day if you’d like to avoid the rain. No cancellation fees will apply.
Q. What happens if I return my bike damaged?
A. If the bike gets damaged in any way please bring it back immediately. We will get you rolling again to finish your session if possible. Aside from any normal wear and tear, damage will be at the cost of the person hiring the bike.
Q. What happens if the bike is returned late?
A. Equipment returned late after a morning half-day session will be charged at the full-day session rate for that bike.
Equipment returned late after a full-day session, or an afternoon half-day session, will be charged an additional $30.00 per hour for each hour the equipment has not been returned.
Q. can i hire my bike on a weekday?
A. Yes definitely! If you would like to hire a bike on a weekday (Monday to Friday) please call Cycle City in Wright, Molonglo Valley Canberra on 02 6249 1806. They will be able to help you with your mid-week booking. Unfortunately at this stage we are unable to provide online bookings for weekday hire.
Q. Is it possible to do a large group booking?
A. Yes we cater for groups. Please call Cycle City in Wright, Molonglo Valley Canberra on 02 6249 1806 to arrange your group booking.
An Australian Standards Certified helmet must be worn at all times. We recommend wearing breathable fabrics as you will get hot quickly!